The Top 4 Questions about MASTERDRIVES to SINAMICS Migration
1. Where can we get Support for existing MASTERDRIVES products?
The question often comes up of how long existing installed MASTERDRIVES will be supported. Siemens and Sure Controls have committed to supporting the installed base at least until 2020. However, over time the subcomponents price and availability will likely change over time. By 2021 there will be no online support given for MASTERDRIVES by Siemens. Don’t get caught without support. Sure Controls will work with you on a migration plan and a plan for continued support. We are here for you.
2. What MASTERDRIVES are still available for sale?
Siemens no longer supplies full MASTERDRIVES. They have been replaced with the SINAMICS family of drives. But don’t lose heart! The Sure Controls team of engineers has received Siemens training on trouble shooting MASTERDRIVES as well as full training on SINAMICS family of drives. The Sure Controls team has the necessary training to commission the MASTERDRIVES and extract the data needed to bring a SINAMICS drive online seamlessly.
3. Where can we get Maintenance or Technical Information?
Do you need further assistance with MASTERDRIVES? If you have questions regarding maintenance or technical information, let the Sure Controls experts help you.
4. Does Sure Controls provide support for MASTERDRIVES?
Yes, we absolutely do! Sure Controls is a Siemens partner. If you are in need of a certified migration specialist give Sure Controls a call. The move from MASTERDRIVES to SINAMICS is a move to higher levels of efficiency and productivity. At Sure Controls the team has been trained to handle the migration from MASTERDRIVES to SINAMICS. Our team will ensure a smooth transition and a solution that is customized to your own situation. Our goal is to do such a thorough job that you are left smiling.
